If the item is not perfect for you, please email info@barrymade.com

We only accept returned items that have been purchased through our online store. We understand that purchasing items online can be difficult, so we offer returns for exchanges and refunds for change of mind.

For all online returns, item(s) must be:

Returned to barry made within 14 days of purchase.

Unworn, unused, unwashed, with original tags still attached in the original packaging.

Unfortunately, we cannot cover the cost of you returning items to barry made. However, we will cover the cost of sending the exchanged item(s) back to you.

Return Process

Follow these simple steps for a smooth return process:

Step 1 - Complete our Exchange/Refund form provided to you in your delivery package. 

Step 2 - Confirm if you would like to exchange for another size, or receive a refund.

Please note. If you would like to exchange for a different style, please return your item for a refund and place a new order online. Exchanges are only available for size exchanges of the same style.

Step 3 - If you require an exchange, provide the necessary details of the item you are returning, and the item you require.

Step 4 - If you would like to be refunded, please send your item back to our office in original condition and with all labels attached.

OR, if you would like to return a faulty item for a refund, please email info@barrymade.com with images of the fault and we will endeavour to be in touch within 3 business days.

Return your item (wrapped with care) along with your return form to us at: 

Barry made

85 Rokeby Street,

Collingwood Victoria, 

Australia 3066  

Once we have received your return, we will send you an email confirmation and process your exchange or refund. The customer is responsible for return shipping charges and we recommend that you use a courier service that offers shipment tracking and insurance to ensure the product’s safety as we are not responsible for your return parcel if lost or damaged in transit. If you do not follow this recommendation any loss or damage to the product during transit is not our responsibility.

Any taxes, customs or duties payable for international returns will need to be paid for by the customer, barry made is not liable for return shipping fees.

All refund rights under Australian law apply. 

We work hard to ensure that you love your new clothes. We take care when preparing your order, each garment is individually assessed and then a secondary check is made to ensure all pieces meet our quality standards before leaving our building. However, if you believe you have received a faulty garment please notify us immediately and we will do everything we can to sort out the issue. Email info@barrymade.com.au with details and photos of the fault before you return an item to us due to fault, as our team will need to assess and determine approval.

For faults to be considered, all original tags must be in place and the garment must be in original delivery condition (free from makeup stains, perfumes and oils). 

We will try to resolve any issues as quickly as possible. If a refund has been approved, you will be advised to return your item to us. We will process your refund to be automatically credited into the same account from which your payment was made. You will receive a confirmation email when your refund has been completed. 

How do I know if you have received my returned items? 

As soon as we receive your returned goods we will email your nominated email address confirming that we have received your return. If you haven't heard from us please email info@barrymade.com.au

Barry made Return/Refund Form